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FAQs

Q: What is Alchemi Wellness?

A: Aclhemi Wellness is a health supplement brand that focuses on people’s physical and mental well-being. We’ve created a range of premium products and formulas that support people in their daily lives. 

Q: How can I contact customer support?

A: You can reach our customer support team by emailing info@aclhemiwellness.com or our contact page.

Q: How do I place an order?

A: To place an order, simply add items to your cart and proceed to checkout. Follow the on-screen instructions to complete your purchase.

Q: What payment methods do you accept?

A: We accept credit cards, PayPal, Mobile Banking, QR Payments and Digital Wallet.

Q: How long does shipping take?

A: Shipping times vary depending on your location. Please refer to our Shipping Policy for more details.

Q: What is your return policy?

A: We offer a 7-day return policy. Items must be in their original condition and packaging.

Q: How do I request a refund?

A: To request a refund, please contact our customer support team with your order details and reason for return.

Q: How is my personal information protected?

A: We use industry-standard security measures to protect your personal information. For more details, please read our Privacy Policy.

Q: The website isn’t loading properly. What should I do?

A: Clear your browser’s cache and cookies, and try accessing the site again. If the issue continues, please contact our support team.

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